Important Information Regarding COVID-19
iCare Oral Surgery will remain OPEN for emergencies during the new shelter-in-place mandate. Please be advised that we are NOT seeing patients for non-emergent or elective care at this time and emergency cases will be screened over the phone and scheduled accordingly. We are going to do our very best to accommodate patients that need our help.
Our phones will be answered between the hours of 10am – 4pm, Monday – Friday. You may leave a message on our voicemail and we will call you back as soon as we can.
If you DO require emergency treatment, please read the following precautions:
- Complete new patient information through our website via the “Patient Registration” tab BEFORE arriving for your appointment
- DO NOT bring friends or family with you if not required
- If a driver is required, they must remain their vehicle
- Call our office immediately if you are experiencing the following:
- Shortness of breath, or other respiratory symptoms
- Sore throat
- Traveled International or Domestic within the last 14 days
- Been in contact with a known COVID-19 patient
Please contact our office at 248-363-5900 or [email protected] if you feel you need emergency care and we will instruct you on how to prepare for your appointment.
In an effort to support national efforts to fight the COVID- 19 pandemic, our practice is taking the following steps to help assure your health and well-being and that of our community:
- We are following directives from the Centers for Disease Control and Prevention (CDC) as a way to limit patient and staff exposure to this virus.
- Going forward we will suspend all NON-EMERGECNY care for three weeks.
- Patients will be seen only for urgent and emergency dental needs.
We will contact you soon to reschedule routine and elective procedures. If you are already scheduled for an urgent issue, we will contact you the day before your appointment to discuss your health status, health screening protocols and confirm whether the appointment should be kept. Of course, please call us right away if you have a dental emergency or need immediate care.
The safety and well-being of our patients continues to be our primary concern. We will continue to monitor the status of COVID-19 nationally and within our community and keep you up-to-date regarding our plans to reopen for business as usual.
I urge you to contact us if you have any questions or concerns. We can be reached by phone at 248-363-5900 or by email to [email protected] and will respond as soon as we can.
In recognition of ongoing news reports and the continued spread of the COVID-19 virus, we realize our patients have questions. As dedicated health care professionals, we want you to know that we remain as diligent as ever in protecting the health and safety of our patients and staff. Our practice strictly adheres to and exceeds the standards for infection control by wearing personal protective gear, using hospital-grade disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials, and more. Every effort we have in place is to ensure the safety of our patients and staff. We want you to know that we are monitoring this situation very closely, and we will keep you updated regularly.
Symptoms of coronavirus are reported as flu-like, with varying degrees of severity. While we do not know everything about this virus to date, individuals who are elderly and/or immunocompromised appear to be the most at risk of a severe infection. To ensure your health and safety, and the health and safety of everyone at our practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms. In addition, please reschedule your appointment if you have traveled to any areas within the past 14 days that are at high risk for contracting the coronavirus.
We thank you in advance and extend our gratitude for your understanding and cooperation. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office, and one of our staff members will be more than happy to assist you.
For further information, including measures to keep yourself healthy, visit the following links: